Cookie and privacy policy

This policy explains how Sustenuto uses cookies and the personal data we collect from you when you use our website, www.sustenuto.com.  

What are cookies? 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 

What types of cookies do we use? 

Sustenuto uses the following type of cookies. 

  • Essential cookies are strictly necessary to provide simple functions on www.sustenuto.com. These essential cookies do not require user consent. 

  • Performance cookies monitor site performance and follow user actions but they do not collect identifiable information, only  anonymous data, e.g., to count page visits, examine how much time a user has spent on a website, analyse loading speeds, … to improve performance. 

  • Functionality cookies recognize you on our website and remember your previously selected preferences, such as language or location, to enhance the performance of a website. Without them certain functions, such as embedded video content, are not available.  

How to manage cookies? 

You can set your browser not to accept cookies, and  remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

What data do we collect and how do we use them? 

Data collected on the basis of consent 

Sustenuto asks for your consent to collect the following data for the purpose of providing services to you. Your data is not used for any other purposes or shared with third parties. It is removed upon your withdrawal of consent or your request to terminate these services. 

Data collected on the basis of legitimate interest 

Based on our legitimate interests, we collect the following data for the purpose of running this website. Your data is not used for any other purposes or shared with third parties. It is removed upon your request.  

Statistics 

The website uses Google Analytics, processing personal data to optimise the functionalities, navigation and content on our website. To opt out of this tracking, you can activate the “Do Not Track” setting in your browser. 

Embedded content from other websites 

Certain pages and items on www.sustenuto.com may include embedded content (e.g. videos from Youtube or Vimeo, press articles). This embedded content from other websites behaves in the same way as if the visitor had visited the other website. To know which data these external websites collect, you can consult that website’s privacy and cookie policy.

Forms  

The personal information you provide to Sustenuto through webforms will only be used to  

  • for the contact form: contact you about the question, remarks, information you sent us.  

  • for any other form: inform you about the concerned event or subject and follow up on this matter.  

What are your data protection rights? 

Every user is entitled to the following: 

The right to access – You have the right to request Sustenuto for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification – You have the right to request that Sustenuto corrects any information you believe is inaccurate. You also have the right to request Sustenuto to complete the information you believe is incomplete. 

The right to erasure – You have the right to request that Sustenuto erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that Sustenuto restricts the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to Sustenuto processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that Sustenuto transfers the data that we have collected to another organisation, or directly to you, under certain conditions. 

If you would like to exercise any of these rights or have questions regarding this policy, please contact us on [email protected].  

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